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Custom Deck Creations has been recognized by Real Estate Business Review Magazine as the exclusive recipient of “Top Deck and Outdoor Living Builder - 2024,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the Real Estate Business Review research and editorial team based on insights from an interview with Matt Kinsler, Owner.
Matt Kinsler, OwnerA deck builder and designer known for turning the vision of homeowners into reality, Custom Deck Creations approaches every project as if it was their own backyard. Combining advanced composite decking, detail-oriented installations and customer-focused service, they are Southeast Michigan's most trusted deck builder.
Custom Deck Creations’ ability to exceed client expectations is driven by their outstanding team led by owners Matt Kinsler and Phil Black. This exceptional group works tirelessly to ensure transparency at every stage of a project, a commitment that has fueled many success stories and garnered positive testimonials.
A notable one was a handwritten letter from Bill and Mary from Canton, Michigan. Addressed to Mike, an installer who worked on their project, it stated, “Thank you so much for the beautiful job you did on our deck. Your attention to detail resulted in a place where we can have many years of relaxation and fun. It was such a pleasure working with you.”
From an overarching standpoint, Custom Deck Creations also receives glowing reviews for the end-to-end service they deliver. Another client from Canton perfectly highlights the impact of the partnership, saying, “Custom Deck Creations was great. They laid out their installation plans in detail, which I felt was of a higher quality than other quotes, and they were able to execute it to deliver on their promise of professional, superior craftsmanship.”
Regardless of the demand, Custom Deck Creations ensures longevity, safety and aesthetic appeal that exceeds expectations. A testament to this is its exclusive partnership with Trex, a company known for designing high-performance composite decking with incredible durability. This collaboration is one of the driving forces behind its ability to complete even the boldest outdoor living projects. In fact, Custom Deck Creations has achieved the highest level of recognition for an independent contractor as a multi-award winning Trex designer and builder, with a TrexPro Platinum Dealer certification.
Reiterating their company’s promise of providing unparalleled service that instills confidence and peace of mind in every homeowner, Phil says, “Our strategy is based on providing customers with unbiased advice so they can make informed decisions about their homes. Our ultimate goal is to match the homeowner's goals with their aesthetic, budgetary and lifestyle preferences.”
Delivering Truly Hassle-Free Deck Construction
Custom Deck Creations’ process-oriented approach ensures a satisfactory build experience for both the team and their customers. Starting with a comprehensive consultation, clients meet with an in-house expert to explore all available options. After this, Custom Deck Creations uses cutting-edge technology to create realistic 3D renderings, allowing homeowners to visualize their new deck ahead of time. This gives them a clear idea of project progress, perfectly aligning with the constant communication and transparency they maintain throughout an engagement.
Fueled by our expansive skill set and comprehensive knowledge base, we approach each project with unwavering objectivity, ensuring that every step is as enriching and fulfilling as the end result
Matt personally oversees each project, guaranteeing meticulous attention to detail and the highest quality standards. He provides customers with direct access to his phone number, inviting them to reach out with any issues, questions, or concerns. His leadership exemplifies the team's dedication to customer satisfaction through transparent communication. Custom Deck Creations ensures enduring customer support with thorough post-build follow-ups and addresses any subsequent questions or concerns. Further distinguishing themselves in the industry, they offer a transferable lifetime warranty on their decks, significantly surpassing the industry standard one-year warranty.
Building Decks that Stand the Test of Time
Prioritizing innovation and technology, Custom Deck Creations explores the newest technologies and methods available for deck construction. An excellent example is its use of galvanized steel ground screws, which have a guaranteed lifespan of 25 years and provide superior stability compared to traditional wood foundations. They also go the extra mile to protect the framing and enhance deck durability using upgraded fasteners and other high-quality components. These measures ensure the final installations are beautiful and stand the test of time. Thanks to the high-quality components, even homeowners looking to sell their property benefit as their outdoor decks become an impactful attraction for potential buyers and increases their home’s value.
Making a Real Difference in Outdoor AmbienceCustom Deck Creations’ success is highlighted via numerous stories from the communities they serve. A remarkable one involved a South Lyon, Michigan resident facing a disheartening situation due to their previous contractor abandoning the project after receiving payment. Left with gaping holes in their backyard and thousands of dollars down the drain, the householder was understandably distressed.
Upon hearing the homeowner's predicament, the team sprang into action, engaging with them to understand their requirements and concerns, recognizing the importance of restoring trust and delivering on promises. Beginning with the acquisition of relevant permits, they rectified the faulty excavation by installing galvanized steel ground screws for stable footings, which eventually led to the development of a stunning deck that exceeded the customer’s expectations. The integrity, transparency and superior craftsmanship displayed during this project, as well as the beauty of the final product, restored the homeowner's faith in contractors. The story also exemplifies Custom Deck Creations’ proficiency in transforming a stressful situation into delight and satisfaction.
Over the next 18 months, Custom Deck Creations will focus on elevating the customer experience throughout Southeast Michigan, ensuring more personalized and exceptional service for every decking project. Continuing to sharpen their skills in crafting maintenance-free composite decks, Custom Deck Creations aims to create decks that surpass expectations and uphold their reputation as a trusted partner that brings value to homeowners.
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