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Real Estate Business Review | Sunday, February 27, 2022
To improve the customer experience, Providence Homes has released a new web page.
FREMONT, CA: A exceptional client experience is essential for every firm to sustain growth. Today, consumers hold the upper hand over sellers. A pleasant customer experience supports brand advocacy, customer retention, and brand loyalty. Providence Homes, the pioneer in energy-efficient building in Jacksonville, has created a new interactive and informative website, myprovidencehome.com, to better fulfill the home-buying needs of its clients.
"Homebuyers are savvy," shares Sean Junker, President, and COO at Providence Homes. "By the time they contact us, they are well researched and deep into the selection process. Our web presence now provides anyone looking to buy a home with the resources and tools they need to get a better understanding of the possibilities that a new Providence home offers."
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The website allows homebuyers to search for available properties depending on essential characteristics, such as lot type (wooded, lakefront, or cul-de-sac) and size, as well as available spaces (bonus room, dining room, loft, study, and three-car garage). It can filter homes according to their energy-efficiency status (ENERGY STAR®, Indoor airPlus, or Zero Energy Ready).
Visitors to the website can also see residences that are immediately available for occupancy. The website features images of homes under construction and model homes, allowing potential customers to view the colors, finishes, and videos of home walkthroughs. When perusing the listings, community maps are available to assist buyers in visualizing the location of the homesite within the community and the view from the home. When viewing quick-move-in homes, there is straightforward navigation for "you may be interested in" properties in the neighborhood that are similarly priced.
The new myprovidencehome.com has information to assist buyers in comprehending the specifics of the various ENERGY STAR programs and certifications. There is now a FAQ page for those with queries about Energy Star. The interactive "House as a System" page lets users visualize how the Energy Star program influences the home and how it operates more effectively, quietly, and healthily.
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