Nimble
Winning Insurance Coverage with the Nimble Approach

Stepping into the world of Nimble—a distinguished provider of commercial insurance— reveals a realm where agility is the cornerstone of every operation. While many agencies consider securing the right carrier as the finish line, Nimble views it as the beginning of a transformative journey. Insurance is not a mere line item on a balance sheet here but a strategic tool to elevate a client’s long-term success and provide unmatched peace of mind.

A one-size-fits-all approach falls short of achieving this. Nimble’s multi-layered consultative services make all the difference by guiding clients through every step of their insurance journey, from policy acquisition to claims. Serving syndicators, family offices and owners of multifamily properties, it connects them with top-tier carriers to fulfill all their insurance needs. Tailoring the coverage to each venture’s unique needs and risks further ensures comprehensive and effective protection.

“Our comprehensive programs are designed to offer a full spectrum of insurance solutions under one roof, simplifying the process for clients while saving them time and effort in navigating the complexities of insurance needs,” says Matthew Sutika, owner and CEO.

Adaptive Insurance Solutions for Market Dynamics

A nimble mindset empowers the company to think and act swiftly amid the multifamily property sector’s market fluctuations, especially when it comes to lending.

Many clients face impending due dates for interest-free loans and are seeking to recapitalize or refinance. Recent years have seen a trend of acquiring value-added properties from the 1960s, 1970s and 1980s. Yet, securing insurance for these properties has become increasingly challenging.

Nimble’s partnership approach becomes a vital asset in combating these challenges. Its value proposition extends far beyond competitive pricing. By recognizing the roles of general partners (GP) and limited partners (LP), Nimble tailors its insurance products, quotes and policies that provide creative strategies for payment solutions.

Issues that arise from clients working with brokers who may not have shopped around or lacked access to extensive markets are also addressed. With access to a wide range of markets across the U.S., including historically captive ones, it provides solutions that regional brokers may not be able to offer.

For instance, a client with two properties under the property manager’s master policy faced escalating premiums that impacted their proceeds. Sutika and his team placed these properties with a new program, resulting in significant annual savings. Soon the same client faced a similar issue with another property. Although the original carrier was no longer accepting new business in Texas, Nimble’s persistence convinced them to “grandfather” this location, providing further savings. As a result, Nimble now covers four locations for the client and is quoting a fifth one.

An Advisor-Like Approach

Adopting a scrupulous, advisor-like consultative approach to precise policy coverage is Nimble’s strongest asset.

It begins by informing clients about the market risks, even before they submit their letter of intent (LOI) to purchase a policy. Upon initiating the quoting process, the timeline can fluctuate based on numerous factors, including the property’s size, location, availability of necessary documents and the completeness of provided information. After verifying these details, Nimble prepares a detailed roadmap, from quoting to post-quoting steps, ensuring clients remain well-informed throughout the process.

Acting as a liaison with lenders ensures seamless insurance approval. This is far from being a mere checkbox exercise, as lenders often send requirements that haven’t been updated since the 1980s, with generic deductibles and coverage stipulations unsuitable for all U.S. properties. For example, some lenders still insist on a maximum $25,000 wind/hail deductible in Houston, TX, which has been obsolete for 20 years.

The team identifies these outdated stipulations, seeks waivers where necessary and ensures clients neither overpay nor are inadequately covered. In the binding process, a closing date is set, followed by invoicing and issuing certificates.

Should any claims arise, Nimble performs a thorough analysis to assist clients in understanding the entire claims process. This includes more than just filing. It involves knowing the deductible and ensuring the payment received aligns with the terms of the policy.

Adherence to industry trends, emerging risks and regulatory changes throughout the process assures clients are always protected against the threats of today and tomorrow.

Behind the Wheels of Nimble

What makes Nimble different is the people behind it. From Sutika’s early days at State Farm in Indiana to his time with various brokers, and now with Nimble, a significant portion of the members—40 to 50 percent—have been with him throughout the journey. This continuity has allowed Nimble to build not just a team, but a family that continues to grow together, honing their skills and deepening their expertise with every move.

Embracing the six degrees of separation theory is another of Nimble’s distinct strategies to increase its market foothold. The theory posits that every person on the planet is connected to every other person by six or fewer social connections, also known as the “six-handshake rule.” Every Nimble client is part of an interconnected web of relationships, making the company’s growth and success reliant on leveraging genuine connections, referrals and strategic partnerships instead of impersonal marketing tactics.

This deep understanding of the value of relationships is propelling Nimble into its next chapter of growth and innovation. It is developing in-house policy writing capabilities, a move that will enable it to offer more competitive pricing and expanded coverage options. The new structure mirrors that of a managing general agent (MGA), with multiple divisions working in concert to provide clients with a wide range of solutions under one roof.

Enhanced control over the insurance process will not only result in delivering the right policy but allow even more personalized attention to each client, reinforcing the trust and connection that are hallmarks of the Nimble experience.