TCS Management Services
Comprehensive Property Management Solution

Investing in property can be a solid way to build wealth and secure financial stability for the long term. However, a lot of work goes into it, which includes maintaining the property, angry complaints, owning legal documents, late paying tenants, enforcing rules, and more.

TCS Management Services offers a comprehensive solution to these challenges by providing full-service property management solutions with over 30 years of expertise in real estate brokerage and residential property management.

“TCS is a one-stop shop for owners, investors, and tenants for their disparate requirements,” says Megan McDonnell, director of client services, TCS Management Services.

TCS offers a full suite of property management services to owners, tenants, and investors. These include property maintenance, timely repairs, rent collection, eviction management, utility tracking, financial tracking, and monthly bill payments without delay.

Its internally-developed expert management software, Portfolio, helps owners and tenants with the technology and people for check listing their properties. TCS offers property owners a wide range of services, including tenant placement, rent collection, maintenance, bill pay, and bookkeeping, to minimize the costs associated with managing investment properties while constantly monitoring the market rate for maximizing the ROI.

Through the TCS portal, landlords can check the performance of their property directly from their owner portal at any time. It also has a collection tracker feature to help notify the tenant who fails to pay monthly rent at the given time. After identifying the default rent, the tool generates letters to tenants addressing the delay, which is further followed up by the TCS team through messages or calls.

“We administer workshops for owners, sharing the necessary information on their roles and responsibilities and making them understand the documents they need, like a rental property license, commercial activity license, and other required documents necessary while renting the property,” says McDonnell. “For instance, sometimes, individuals who inherit or own a hereditary property may not have the necessary knowledge or expertise to manage it effectively. In these cases, we work with the owners as partners, guiding them through the entire process.”

Similarly, through the software’s portal, clients looking for property investments get notified about the properties that meet their specific objectives. Renters can avail of its services for a timely update about the rent and pay it online via ACH, Credit Card, or Pay Near Me through its automated processes. TCS also ensures they get the security deposits they owe to the owner within the legal timeframe.

The platform offers collateral properties for investors who find it difficult to keep track of the properties that meet their investment needs, ensuring the least amount of investment and stress with higher returns.

TCS assigns a coordinator for every client, who is available throughout the length and breadth of their services. They become the source of contact for the clients for any query regarding the service. The coordinator holds full responsibility for the property, looks after the smooth running, and ensures it is safe from damage.

In the case of properties that are not move-in ready or demand a renovation, TCS seeks the help of its sister company, F&A Renovation. Its expert team discusses ways of renovating the property with the owner to prepare and keep it ready for tenants to move in.

For instance, a property owner approached TCS to help them evacuate their old tenant, who had not paid the rent for many months. The tenant was not ready to vacate the place but had damaged the client’s property. The TCS team assisted the client in collecting all the necessary documents and seeking legal help, resulting in the successful evacuation of those tenants.

However, due to the lack of maintenance by the tenant, the property needed renovation. TCS guided the clients on the renovation process by seeking services from its sister company F&A Renovation. After a renovation, the clients got a good tenant and receives monthly rent with updates on the maintenance of the property.

TCS understands the core value of changing laws and regulations about the property and incorporates it within their services. It also ensures all the stakeholders involved adhere to the legal compliances and the ever-changing laws and regulations.

By outsourcing property management to TCS, owners can have peace of mind knowing that their property is being expertly managed, while tenants can benefit from a streamlined and efficient renting experience.